Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you ship internationally?
Currently, we ship within the United States. International shipping is coming soon!

How can I track my order?
Once your order ships, you’ll receive a tracking number via email.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery for unused, unopened items. Please contact us to initiate a return.

Can I exchange an item?
Yes! Reach out to our team and we’ll be happy to help with an exchange.

Gift Bundles

Can I customize a gift bundle?
Absolutely! Visit our Build Your Own Bundle page to create a personalized gift.

Do you offer gift wrapping?
Yes, gift wrapping is available as an add-on at checkout.

Products

Are your products officially licensed?
Some of our character-inspired products are fan-made and inspired by popular characters. Please check individual product listings for details.

Contact Us

Still have questions? We’d love to hear from you! Visit our Contact page and we’ll get back to you as soon as possible. 💕